Business Development

Our business development process is designed to help your company grow through cold outreach. It has produced great results and substantial ROI across industries.

Our team provides a fully managed service by learning as much as possible about you, designing the approach, utilizing the right tools and training our team members. We are the first point of contact for your prospects, establishing and maintaining the relationship with them while raising awareness about your brand and outlining the benefits your offering can bring. 

We will never be experts at what you do – however, we will become experts on how to present it, all with the purpose of creating new opportunities to promote growth.

Lead Generation & Appointment Setting

Lead Generation and Appointment Setting are the backbone of any business development process. It’s also the most labor-intensive, time-consuming and least productive business development function with the highest turnover rate, This is the biggest challenge for organizations to manage internally, making it the most outsourced part of the business development process, 

Follow-up & Nurturing

The large majority of deals never close due to insufficient follow up after a discovery/introduction call. Your account executive sends an offer and moves on to new prospects, while the prospect gets busy with a new or urgent project.

Our BDRs take on the role of engaging with the prospect and reminding them of the action items and next steps, sharing information between the parties and gently nudging the entire process in the desired direction. This is especially helpful during long, complex sales cycles consisting of multiple stages.

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Client Acquisition

Many of our clients don’t have account executives and most of the scheduled discovery/introduction calls are taken by the senior leadership members. While they are the ones most familiar with your offering and the benefits it brings to your clients, this is certainly not the best use of their time.

With our clients’ help, our account executives are able to take discovery/introduction calls and hold demos, qualify the prospects, identify their needs and use cases, and ultimately enter into complex negotiations and bring them to a successful conclusion.

Full Cycle Sales

Companies often rely on referrals for new business and may not even have an internal business development team. 

We handle the entire sales cycle, from campaign preparation to signing. As we acquire more knowledge and expertise, we optimize the process to be more time-efficient and cost-effective,   increasing the conversion rate and ROI.

Inbound/
Outbound Allignment

Companies use paid marketing as one of the quickest ways to help potential customers discover their brand allowing them to target specific audiences.

Our team can receive information from your marketing team and handle inbound leads. We will contact the prospects, qualify them, collect essential information and schedule a discovery/introduction call to ensure that you are getting higher ROI on your marketing

Live Website Chat

Both organic and paid marketing campaigns drive traffic to your website. However, 99% of your visitors leave the website without taking a survey, filling out a form or any other method you use to capture their information. This is a huge opportunity cost for any organization.

Our team of live agents provide 24/7 chat support on your website. This is especially important, as prospects do most of their research after work. We are able to increase the number of visitor engagements, answer any questions and share information. and schedule more appointments than you’ve ever had before.

When cold outreach is used in combination with live chat, the results exceed expectations every time

Market Research

Whether your company is looking to open new markets or bring a new offering to market, research is the only way to gauge your target audience’s needs and level of interest. 

We collect all the information about the current market, buyer behavior and competition. Our expert team analyzes the data and presents our findings, giving you the power to make informed decisions on how to move forward.

Business Processes Outsourcing

Although Sales Matic’s original offering and expertise is related to sales and business development, clients routinely ask for our support with additional services. To meet their needs, we started a Business Process Outsourcing (BPO) division that provides cost-effective solutions that exceed industry standards and allow our clients to focus on their core competencies and strategic initiatives. We help with customer service, data entry, financial services, human resources, and much more. 
 
By outsourcing certain functions, you will reduce costs labor and technology, increasing your efficiency and productivity through improved processes and procedures. You will also benefit from expertise and experience that is challenging to build in-house, retaining the ability to quickly scale your dedicated team up or down to meet changing business demands.
Increased Flexibility: BPO provides companies with the flexibility to adjust their processes and service offerings as needed, without having to make significant changes to their internal operations.
BPO affords you the opportunity to streamline operations, reduce COGS, and improve quality of services, increasing your competitiveness and growth.
 
For clients with special requirements, we are happy to learn their process and technology in order to provide a specialized service.